Shipping policy
This shipping policy applies to orders placed on onsracalifornia.com. Seller: ONSRA GmbH, Birkeweg 8, 6024 Hildisrieden, Switzerland.
Where we ship
Orders ship from our US warehouse to the United States, Canada and the international destinations listed below. If your country is not listed, it is not available in the checkout – contact us and we will check the options for you.
Shipping costs and delivery times
Shipping costs depend on the delivery address, the shipping method and the total weight of your order. The exact shipping cost and the available methods are shown in the checkout before you pay. Prices are in USD. Delivery times are in business days after dispatch and are estimates of the carrier.
United States (contiguous states, DC, US territories and APO/FPO addresses)
Domestic shipping within the United States – no customs duties or import fees.
| Total order weight | Shipping method | Price |
|---|---|---|
| up to 0.25 kg | USPS Economy 3–5 business days | $6.00 |
| over 0.25 kg up to 2 kg | UPS USA Ground (3–5 business days) | $9.90 |
| from 2 kg under 7 kg | UPS USA Ground 3–5 business days | $13.90 |
| from 7 kg up to 22 kg | UPS USA Ground (3–5 business days) | $49.00 |
| over 22 kg up to 25 kg | UPS USA Ground (5–8 business days) | $49.00 |
| over 25 kg up to 30 kg | UPS USA Ground heavy | Free |
| over 30 kg up to 100 kg | UPS Ground USA (Large Shipment – 2 or More Boxes) delivery 3–5 business days | $89.00 |
Alaska, Hawaii, Guam and Puerto Rico
Domestic shipping within the United States – no customs duties or import fees.
| Total order weight | Shipping method | Price |
|---|---|---|
| under 7 kg | UPS USA Ground (3–5 business days) | $30.00 |
| from 7 kg up to 25 kg | UPS USA Ground (5–8 business days) | $79.00 |
| over 25 kg up to 31 kg | UPS USA Ground (3–5 business days) | $129.00 |
Canada
| Total order weight | Shipping method | Price |
|---|---|---|
| under 7 kg | UPS USA Ground - 5–8 business days | $25.00 |
| from 7 kg up to 22 kg | UPS USA Ground - 5–8 business days | $39.00 |
| over 22 kg | UPS USA Ground - 5–8 business days | $69.00 |
International
Countries: Australia, Brazil, Chile, Colombia, Japan, Mexico, New Zealand, Peru, South Korea, Switzerland, United Kingdom, Uruguay.
Import taxes are not included.
| Total order weight | Shipping method | Price |
|---|---|---|
| up to 7 kg | UPS (Import Taxes not included) 3–7 business days | $30.00 |
| over 7 kg up to 25 kg | UPS (Import Taxes not included) 3–7 business days | $180.00 |
| over 25 kg up to 35 kg | UPS (Import Taxes not included) 3–7 business days | $260.00 |
Customs, duties and taxes
Orders delivered within the United States have no customs duties. For deliveries outside the United States, import duties, taxes and customs fees of the destination country are not included in the price or the shipping cost and are paid by the recipient on arrival.
Tracking
As soon as your order has been dispatched, you will receive a shipping confirmation by email with the tracking number, so you can follow your delivery.
Contact
Questions about shipping or your delivery: info@onsra.com
More answers about shipping: onsracalifornia.com/pages/faq-new